If your number plate is valid but the FreeCarCheck lookup fails, then unfortunaltely this means that the number plate lookup system (API) that we use has not recognised your number plate.
Please make sure that the format is 100% correct. Spacing doesn't matter, our system will work with both "AB51 ABC" and "AB51ABC" .
Your registration lookup may have failed for one of the following reasons:
- If it's a private plate then it may not be supported. However, we are increasing the number of supported plates all the time.
- If it's an Irish-style plate ie OIZ 3744, sometimes these do not work fully.
- If the plate is on retention i.e. not assigned to any vehicle with the DVLA.
If you feel that your number plate (VRM) is not working outside of these reasons above please contact a member of the team and we'll be glad to look into it.